Privacy Statement

What Streamiva is

Streamiva is a discovery app. It learns what you like, recommends movies and series that match your taste, and shows you where each title is available to watch (for example on Netflix, Prime Video, Apple TV+ or Disney+). Streamiva plays plugin media links directly on your device, including films from our public-domain starter. This statement explains what we collect to make recommendations work, how long we keep it and what you can do about it. It applies to the Streamiva website, the Android and iOS apps, and the Streamiva apps for Android TV, Samsung TVs and Roku. Your use of Streamiva is also governed by our Terms of Use.

Information we collect

• Account. Your e-mail address or phone number, used to sign you in with a one-time code and to identify your account. We do not store a password. When you set up your account we also store your country (suggested from the approximate location of your connection, and confirmed by you), your preferred language, your confirmation that you are 18 or older, and whether you want marketing e-mails.
• Legal acceptances. Each time you agree to our Terms of Use and this Privacy Statement, a record of which versions you agreed to, when, whether it was at sign-up or after an update, the app and language you used, your IP address and your browser or device.
• Profiles. The profile names and colours you set up inside your account.
• Taste signals. For each profile: the titles you like or dislike, add to your watchlist or mark as watched, and the trailers you play. These are the signals recommendations are built from.
• Activity history. For each profile, a dated record of those actions (rating a title or clearing a rating, adding to or removing from the watchlist, marking or unmarking a title as watched, playing a trailer), of the title pages you open and of the providers you open from Where to watch on the website or in the phone app, with the app it happened in.
• Search history. For each profile, the searches you run, how many results they found and which result you opened.
• Devices. For each device you sign in on: which app it is (website, phone, Android TV, Samsung or Roku), the device type, browser and operating system, its IP address and the approximate location (city and country) that address points to, when it was first and last used, and which profile it last used. On a TV, a short pairing code links the TV to your account.
• Server logs. Standard request logs (IP address, request time) kept for security and troubleshooting.

We do not collect your precise location, contacts, photos, or payment details. Streamiva does not sell ads or include third-party analytics SDKs; the only ads you may see are those YouTube shows in its trailer player (see Trailers and YouTube below).

How we use it

• To sign you in and keep your profiles in sync across your devices.
• To build and improve your recommendations. Your taste signals, activity history and search history are turned into a private taste profile that is used only for your account. Each profile's ratings and activity are used to suggest titles to that profile. Catalog descriptions of titles, not your personal data, are processed by an AI provider.
• To show where a title can be watched in your country, or, if we have no availability data for it, in the region that matches your language.
• To show you the devices signed in to your account.
• To keep a record of what you agreed to and when, and to keep the service secure, prevent abuse and diagnose problems.
• To send you service e-mails about your account and about changes to our Terms of Use or this Privacy Statement. These are sent whatever your marketing choice.
• To send you marketing e-mails, only if you have opted in.

We do not sell your personal data and we do not use it for advertising.

Who we share it with

• Service providers that run parts of Streamiva on our behalf: Supabase (authentication, and the sign-in e-mails and text messages) and our hosting providers. They process data only under our instructions.
• Catalog data sources. Title information comes from TMDB and availability data from JustWatch. We send them requests about titles, not about you.
• Legal requirements, if we are required to disclose data by law.

The approximate location of your connection is looked up in a database we host ourselves; your IP address is not sent to anyone for it.

Third-party services and extensions

When you play a plugin link, your device requests video directly from its media host. That host receives your IP address and the information needed to deliver the video, such as the requested file, byte range and device request headers. The Streamiva application backend does not relay that video. Some plugins, including our public-domain starter, are operated by Streamiva on a separate host. Other operators apply their own privacy policies. Disabling or removing a plugin stops new source discovery through Streamiva. Previously issued playback tickets and media links may remain usable until they expire or their provider revokes them.

Streamiva shows you which services offer a title, and may link to content and services run by others. When you use a streaming provider, follow a link to another site, or add an extension to your browser or device, that third party's own terms and privacy practices apply. Streamiva does not control them and is not responsible for them.

Trailers and YouTube

Streamiva uses YouTube API Services to play trailers: a trailer plays in YouTube's embedded player, which loads only when you play a trailer. While it plays, YouTube (Google) may set cookies, use your device's storage, collect information about your device and what you watch, and show ads, under the Google Privacy Policy. Streamiva does not receive that information. The only thing we record is that you watched a trailer, as one of your taste signals, to improve your recommendations. You agree to trailers playing in YouTube's player when you accept the Terms of Use as you finish setting up your account, and you can turn it off or back on at any time in Settings. While it is off, trailers open on YouTube's own website or app instead of playing inside Streamiva.

Cookies

The Streamiva website uses only essential cookies: one that keeps you signed in, one that remembers your language and one that remembers which profile is active. We use no advertising or analytics cookies, which is why the site shows no cookie banner. If we ever add a cookie that is not essential, we will ask for your consent first. The trailer player is provided by YouTube and may set its own cookies when you play a trailer.

Retention and deletion

• Your account, profiles, preferences and taste signals are kept until you change or delete them.
• Activity history and search history are kept for 24 months on a rolling basis; older entries are deleted automatically.
• We keep the records of the 5 devices you used most recently; older ones are removed.
• TV pairing codes expire within minutes, server logs are kept for no more than 90 days, and backups are overwritten within 30 days.

You can delete individual profiles at any time from Settings, and you can delete your whole account from Settings on the website or in the app (step by step, and how to ask us by e-mail instead, on Delete your account). Deleting your account removes every profile, all taste signals, activity history and search history, your device records and your sign-in identity, so the same e-mail address or phone number can later sign up as a brand-new account. Deletion is permanent and takes effect immediately. The only thing we keep is the record of the legal documents you agreed to, as evidence of that agreement; it is deleted automatically 24 months after your account is deleted.

Your rights

• Access and download. Download your data in Settings on the website gives you everything Streamiva holds about your account as one file.
• Correction. Change your country, language and profiles in Settings.
• Deletion. Delete a profile, or your whole account, in Settings.
• Marketing. Withdraw or give your consent to marketing e-mails at any time with the marketing e-mails setting in Settings.
• Objections and questions. Depending on where you live, you may also have the right to object to how we use your data. For this or anything else, e-mail us and we will respond within 30 days.

Who can use Streamiva

Streamiva accounts are for people who are 18 or older, and you confirm this when you set up your account. The Account Holder may create profiles for other members of their household and is responsible for how those profiles are used. If you believe someone under 18 holds an account, contact us and we will remove it.

Changes and contact

We will post any changes to this statement on this page and update the date at the top. If a change is material, we will tell you at least 30 days before it takes effect, by e-mail if we have your address and inside Streamiva. Changes to our Terms of Use work the same way. Questions or requests: davids@streamiva.net.